Shipping , Returns & Other Stuff.
Q. I want to return my purchase, what should I do?
If for any reason you are not 100% satisfied with your purchase from Lyghtt.com , you are free to return it within 30 days of purchase. Please note that returns must be unworn, in the state you received them and in the original packaging.
Q. How long does it take for me to receive my refund?
It may take 5 - 6 days for your return to reach us. Once it is received and inspected, (this is usually 72 hours upon receipt ), your refund will be processed and automatically applied to your original mode of payment within 2 days.
Q. I would like to cancel my order (s), what should I do?
Unfortunately we are unable to cancel orders once they are placed due to how quickly they are processed. However, you can send us an email as soon as possible to firstname.lastname@example.org or contact our live chat specialist and we will try to assist you.
Q. Which countries do you ship your products to?
We are just starting out and as such, we will be concentrating on shipping within the US. However, some select items we do ship to United Kingdom, Canada & Australia. Please see product page for details if the product you want offers international shipping.
Q. Is your website secure?
Lyghtt.com is dedicated to protecting your information and providing a secure shopping experience. We use industry standard encryption and password protection technology.
Q. I did not receive a tracking number, when should I expect it?
You should receive a shipping confirmation email within 3-5 days of your purchase, this can be longer during times of extreme volume. If you don't have it, it's possible that it got sent to your junk folder by mistake.
Q. I just bought one of those beautiful Buddha backflow incense burners and I have a few questions.
Not to worry, check out some of the Buddha Burner FAQ's that are sure to help out. Click here.
Q. Do you still have questions?
Hey, do you still have a question for us, drop us a line (email@example.com ) or go to our Contact Us page and we will do our best to assist you.